Log in Sign up
Cart (0) Check Out

FREQUENTLY ASKED QUESTIONS

SHIPPING

  • Most items in our shop ship separately, so if you order a variety of items (tees, stickers, mugs, etc) expect to receive multiple packages. Combined shipping costs are automatically calculated and discounted at check-out.

RETURNS & EXCHANGES

  • Generally we do not offer exchanges or refunds, but please let us know if you have a problem with your order. Vintage products are not refundable or exchangeable - please check all photos, descriptions, and measurements carefully before ordering!

CANCELLATIONS

  • We are happy to accommodate cancellation requests within one hour of purchase if there was an accidental double order or unusual circumstance, but as a general rule we do not accept cancellations.

VINTAGE VS. RETRO

  • We sell both true vintage and retro products! Vintage items are at least 20 years old, and may have blemishes and wear. Retro items are new, but designed with a vintage aesthetic. All of our true vintage items are sold AS-IS and are not returnable.

SHOP SMALL

  • You can feel good about shopping with us because we are a small, disabled, female-owned business. We appreciate your support so much!

DESIGNS

  • All of our unique designs are made by a real, human artist! We fiercely protect our content and will take legal action against any theft of our intellectual property.

WHOLESALE

  • If you're interested in carrying our products in your store, please reach out to us at: hello@RetroMercantile.com. In general, wholesale orders require a minimum purchase of 50-100 pieces of each product.

ITEM SPECIFICS

  • MUGS - All of our mugs are dishwasher and microwave safe.
  • STICKERS - All of our stickers are waterproof, UV resistant, and are suitable for indoor or outdoor use.
  • PATCHES - All of our patches are iron-on, but you can sew them, too.

ISSUES

  • Every now and then a bad print happens or something gets damaged or lost in transit. Please don't hesistate to let us know if you have any issues with your order so we can make it right - We want our rad customers to receive rad stuff!